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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miss Meka

October 15, 2026

5  out of  5
rating by Miss Meka
"Now I’m a proud customer of State Farm. Thanks to QIANA for providing me the best rate/quote with fast and friendly service! Highly recommend!!"
We responded:
"Thank you, Miss Meka! We’re so happy to welcome you to our State Farm family! We’re glad Qiana helped you find affordable coverage while making the process quick, easy, and friendly. We truly appreciate your kind words and recommendation, and we look forward to serving you!"
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Juan Artez

October 15, 2026

5  out of  5
rating by Juan Artez
"Diana was very helpful"
We responded:
"Thank you, Juan! We’re so glad our team was helpful and made your experience a positive one. We believe you’re referring to Qiana, and we’ll be sure to share your kind words with her! We truly appreciate your review and your trust in our agency!"
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richard zackery

October 15, 2026

5  out of  5
rating by richard zackery
"Qiana is was the best , even when feeling ill she showed me great ,speedy support!!! Thanks Qiana"
We responded:
"Thank you, Richard! We’re so glad Qiana provided you with quick, attentive service and made your experience a great one. We truly appreciate your kind words and will be sure to share them with her. Thank you for trusting our team!"
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Sunshine Creole

October 8, 2026

5  out of  5
rating by Sunshine Creole
"I have been a loyalty customer to Ms. Kimberly Parks--State Farm since 2014.
I was extremely pleased to have met Ms. Qiana at State Farm. Ms. Qiana assisted me with insurance quotes. She was knowledgeable and answered all my questions. She is extremely professional, and she displayed superb customer service. Thank you, Ms. Qiana. I appreciate all that you do and keep up the good work."
We responded:
"Sunshine, thank you so much for your continued support since 2014, it truly means a lot to us. I’m so glad to hear that Bryson was able to assist you with your insurance needs and answer all your questions with care and professionalism. Your kind words about our team are greatly appreciated, and I’ll be sure to share your feedback with him. We’re always here whenever you need us! - Kimberly "
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Eric H

October 8, 2026

5  out of  5
rating by Eric H
"I spoke to very pleasant young lady by the name of Qiana who helped me get insurance coverage for my home and auto at a very awesome, affordable rate...Qiana is the best!"
We responded:
"Thank you, Eric! We’re so glad Qiana helped you find affordable coverage for your home and auto while providing such a wonderful experience. We truly appreciate your kind words and will be sure to share them with her. Thank you for trusting our team with your insurance needs!"
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Icy Mike

October 8, 2026

5  out of  5
rating by Icy Mike
"Great service, Qiana and Ajah answered all my questions and got me what was best for me, thanks"
We responded:
"Thank you, Mike! We’re so glad Qiana and Ajah took the time to answer your questions and help you find coverage that fits your needs. We truly appreciate your kind words and will be sure to share them with both of them. Thank you for trusting our team!"
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Keienda Hart

October 7, 2026

5  out of  5
rating by Keienda Hart
"Thank you Beyoncé aka Qiana for my birthday wishes. I love how Kimberly Parks agency employees treat their clients. I am always greeted with enthusiasm and patience whenever I interact with any of them. Continue to provide exceptional services!"
We responded:
"Thank you, Keienda! We’re so glad you felt celebrated on your birthday and appreciated by our team. Your kind words mean a lot—we look forward to continuing to provide you with exceptional service!"
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Jamie Washington

October 5, 2026

5  out of  5
rating by Jamie Washington
"I was very happy with how State Farm handled my issues. Qiana was more than helpful with walking me through my issues and helping me understand why. She was extremely professional, helpful, and made the process easy."
We responded:
"Thank you, Jamie! We’re so glad Qiana took the time to walk you through everything, answer your questions, and make the process easy to understand. We truly appreciate your kind words and your 5-star review!"
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Sydney Marie Knights

October 5, 2026

5  out of  5
rating by Sydney Marie Knights
"I just wanted to really leave a great 5 star review for Ajah. She took her time to help me fully understand the policy, she was patient and reassuring. High recommend her, and this business."
We responded:
"Thank you, Sydney! We’re so glad Ajah took the time to make sure you fully understood your policy and made you feel comfortable throughout the process. We truly appreciate your recommendation and your 5-star review!"
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Shanda Driver

October 2, 2026

5  out of  5
rating by Shanda Driver
"Qiana provided excellent customer service! She called to give me great news about my premium rate decrease. She was patient, very knowledgeable and answered all of my questions."
We responded:
"Thank you, Shanda! We’re so glad Qiana was able to share some great news with you and provide patient, knowledgeable service along the way. We truly appreciate your kind words and will be sure to share them with her!"
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C Dean

October 2, 2026

5  out of  5
rating by C Dean
"I love everything about this office. They really put their customers first. Not only did they call me on my birthday, Qiana actually sang it to me and that melted my heart! I appreciate the entire office!!!"
We responded:
"Thank you so much for this sweet review! We love making our customers feel special, and we’re so glad Qiana’s birthday serenade made your day! 🎉 We truly appreciate your kind words and are grateful to have you as part of our State Farm family!"
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Gianna B

October 1, 2026

5  out of  5
rating by Gianna B
"Received a call from Qiana today to wish me a happy birthday. Usually State Farm sends me something in the mail or by email to wish me a happy birthday. So to my surprise, here they are calling me AND singing happy birthday. One of the best laughs I had all day. Now I wish they offered a birthday discount or something but I’ll appreciate what I got lol."
We responded:
"Happy Birthday, Gianna! 🎉 We’re so glad Qiana and the team could add a little extra fun to your day and give you a good laugh! Thank you for sharing this with us—we truly appreciate having you as part of our State Farm family! ❤️"
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Raven C

September 28, 2026

5  out of  5
rating by Raven C
"Qiana was very helpful.
I’ve been with Kimberly Parks for a while, I can’t say it’s even been a horrible experience."
We responded:
"Thank you, Raven! We appreciate your continued trust in Kimberly Parks State Farm. We’re so glad Qiana was helpful and that you’ve had a positive experience with our team. We truly appreciate your feedback!
"
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Deja Kelley

September 28, 2026

5  out of  5
rating by Deja Kelley
"the best."
We responded:
"Thank you, Deja! We truly appreciate the kind words and your 5-star review. We’re so glad you had a great experience with our team!
"
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CLynn

September 28, 2026

5  out of  5
rating by CLynn
"Qiana has been a tremendous help securing my rental insurance. I appreciate her thoroughness and kindness."
We responded:
"Thank you, CLynn! We’re so glad Qiana made your renters insurance experience easy and provided such thorough and kind service. We truly appreciate your wonderful feedback and will be sure to share it with her!
"
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shan rucker

September 23, 2026

5  out of  5
rating by shan rucker
"I had an amazing experience with Kianna today. Her services are great.Her knowledge is impeccable.
I definitely recommend this office."
We responded:
"Thank you, Shan! We’re so glad Qiana provided you with a great experience and knowledgeable service. We truly appreciate your kind words, your recommendation, and your 5-star review!
"
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Sandra

September 22, 2026

5  out of  5
rating by Sandra
"Qiana B. was the agent who assisted me with my insurance needs. Qiana Was pleasant, professional, knowledgeable, and seemed genuinely interested in helping me to accomplish my goals. She actually gave me information to help me that no other agent has ever given me before. Qiana made sure that I understood everything. I feel truly blessed that she was the one to answer the phone when I called."
We responded:
"Thank you, Sandra! We’re so glad Qiana made you feel heard, informed, and confident in your insurance decisions. Her professionalism and genuine care for our customers mean so much to our team. We’ll be sure to share your wonderful feedback with her—thank you for trusting us with your insurance needs!
"
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Destinee D

September 17, 2026

5  out of  5
rating by Destinee D
"Qiana provided excellent customer service! She was friendly, professional, and made the entire process easy and stress-free. She was very helpful, answered all of my questions, and truly went above and beyond. I highly recommend Qiana at Kimberly Parks-State Farm!"
We responded:
"Thank you, Destinee! We’re so glad Qiana made your experience easy and stress-free while providing friendly and professional service. We truly appreciate your recommendation and will be sure to share your wonderful feedback with her!
"
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Dorothea Moon

September 16, 2026

5  out of  5
rating by Dorothea Moon
"Qiana was great."
We responded:
"Thank you so much, Dorothea! We’re glad to hear Qiana provided you with a great experience and made everything easy. We truly appreciate you trusting our team with your vehicle and renters insurance!
"
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Tiffany Powell

September 16, 2026

5  out of  5
rating by Tiffany Powell
"Amazing service!! Received the best quote & she extended all beneficial other options that were helpful .. nice quick & easy

Would def recommend :)"
We responded:
"Thank you, Tiffany! We’re so glad you had a quick and easy experience and found options that worked well for your needs. We truly appreciate your kind words, your recommendation, and your 5-star review! 😊"
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brigit marceaux

September 16, 2026

5  out of  5
rating by brigit marceaux
"Qiana has been Awesome. I have a policy over 25 years with State Farm. I recently purchased a investment property. She is the reason I am still with State Farm
Her customer service is over and beyond
She is exceptional in a world of automated . She is underatanding, patience and personal
I have another property in the next few year I will build on i will continue my business with State Farm because of Qiana
I have home and my auto insurance with State Farm because of exceptional customer service providing by Qiana"
We responded:
"Thank you, Brigit! We truly appreciate your loyalty to State Farm for over 25 years and your thoughtful words about Qiana. We’re so glad her patience, personal attention, and dedication have made such a difference in your experience. We’ll be sure to share your wonderful feedback with her—thank you for continuing to trust us with your insurance needs!
"
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Milani

September 15, 2026

5  out of  5
rating by Milani
"I had a wonderful experience working with Qiana at State Farm! She was professional, patient, and genuinely took the time to make sure all of my questions were answered. Qiana made the entire process easy and stress-free, and I truly appreciated how helpful and welcoming she was throughout my experience.

It’s not always easy to find someone who actually cares about helping their customers, but Qiana definitely goes above and beyond. I would highly recommend her to anyone looking for great customer service and someone they can trust!"
We responded:
"Thank you, Milani! We’re so glad Qiana made your experience easy, stress-free, and welcoming. Her patience, professionalism, and dedication to helping our customers are truly appreciated. We’ll be sure to share your wonderful feedback with her—thank you for your recommendation and your 5-star review!
"
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Ms RareBrat

September 14, 2026

5  out of  5
rating by Ms RareBrat
"Qiana is amazing she's very professional, knowledgeable, understanding and patient she also calls to follow up to make sure you understands your policies and premiums. She went above and beyond for myself and my family I would highly recommend her to anyone!!!! She has my vote"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Qiana went above and beyond for you and your family. Her patience, professionalism, and dedication to making sure customers understand their coverage are truly appreciated. We’ll be sure to share your kind words with her!
"
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Drew Dun

September 10, 2026

5  out of  5
rating by Drew Dun
"Ajah was excellent with communication and did a great job explaining my coverage to me."
We responded:
"Thank you, Drew! We’re so glad Ajah provided excellent communication and took the time to clearly explain your coverage. We appreciate your kind words and your 5-star review!
"
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Betty Boo

September 9, 2026

5  out of  5
rating by Betty Boo
"Hello I was help out today by Ms.Qiana she was very helpful and understanding on my matter she did a great job in the help she provided for me today and also a great listener"
We responded:
"Thank you, Betty! We’re so glad Qiana took the time to listen, understand your needs, and provide such helpful service. We truly appreciate your kind words and will be sure to share them with her!
"